MetroPlusHealth is deepening its commitment to Staten Island with the establishment of a second community office—a significant addition at a time when most for-profit insurers are scaling back their activities within the borough. The newest location, at 2656 Hylan Blvd in New Dorp Plaza, comes amid ongoing increases in health care costs and the looming end of important Affordable Care Act subsidies, creating additional hurdles for families pursuing cost-effective coverage.
A Lasting Resource for the Community’s Needs
For a number of years, MetroPlusHealth’s mobile unit delivered health services to this Staten Island neighborhood, providing a short-term fix to rising local requirements. This solution has now transformed into a fully equipped, permanent site designed to guarantee residents consistent access to health resources and guidance.
“We are excited to open a second Staten Island community office,” said Dr. Talya Schwartz, Chief Executive Officer of MetroPlusHealth. “For the past two years, our mobile unit has been here in this neighborhood, meeting the urgent needs of the community and ensuring access to care. Today, that temporary solution has transformed into a permanent hub for health and wellbeing. This new location strengthens our commitment to deliver high-quality, affordable health care, and empowers residents to take charge of their health.”
Tuesday, November 18 marked the opening of the office, celebrated by local dignitaries such as Dr. Ginny Mantello of the Staten Island Borough President’s Office, Council Member Frank Morano, Ian Yanda of Assemblyman Michael Tannousis’ office, John Rinaudo on behalf of Congresswoman Nicole Malliotakis, and Etsio Flores from Make the Road.
Steady Expansion and Community Focus
MetroPlusHealth initiated its Staten Island operations in 2017 with its flagship office. Since then, it has regularly posted double-digit membership growth, supported by a network that spans all of the borough’s acute care hospitals. The health plan additionally offers two mobile units and a designated Medicare-focused mobile service, delivering critical care where it’s most required.
The organization is also an active participant in local events, partnering with elected officials on food and coat drives, toy giveaways, turkey distributions, and Back to School support efforts.
Expanding Hours and Support
With doors open every day, the new office operates as a full-service resource center. Community members will be able to consult with enrollment staff who can walk them through plan choices, help with sign-ups, and explain benefits like over-the-counter allowances or reward programs.
MetroPlusHealth sees the new location as vital in fighting Staten Island’s major health issues. The borough is third nationwide for opioid addiction and continues to face significant mental health service gaps, plus above-average rates of chronic illnesses. By bringing in weekly visits from groups such as the NYPD, FDNY, and the Pregnancy Care Center, the office will link people to essential supports and services.
